PRIVACY POLICY - AIHOO

Information Collection

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

• Names
• Email addresses
• Usernames
• Passwords
• Phone numbers

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• Payment Data

All payment data is stored by Stripe. You may find their privacy notice here: Stripe Privacy Policy.

We may provide you with the option to register with us using your existing social media accounts, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

• Log and Usage Data
• Device Data
• Location Data

Information Processing

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To fulfill and manage your orders.
• To request feedback.
• To send you marketing and promotional communications.
• To deliver targeted advertising to you.
• To protect our Services.
• To identify usage trends.
• To determine the effectiveness of our marketing and promotional campaigns.
• To save or protect an individual's vital interest.

Legal Bases

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services entered into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

EU/UK

If you are located in the EU or UK, this section applies to you.

• Consent
• Performance of a Contract
• Legitimate Interests
• Legal Obligations
• Vital Interests

Canada

If you are located in Canada, this section applies to you.

• Express Consent
• Implied Consent
• Exceptional Cases

Information Sharing

We may share information in specific situations described in this section and/or with the following categories of third parties.

• Vendors, Consultants, and Other Third-Party Service Providers
• Business Transfers
• Google Analytics
• Affiliates
• Business Partners

Third-Party Websites

We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

Cookies and Tracking

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Social Logins

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Information Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

Information Safety

We aim to protect your personal information through a system of organizational and technical security measures.

Privacy Rights

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

• Request access and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability
• Not to be subject to automated decision-making

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

Do Not Track

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

US Privacy Rights

If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.

California

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

• Right to request deletion of the data
• Right to be informed
• Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
• Right to Limit Use and Disclosure of Sensitive Personal Information

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system.

You may object to the processing of your personal information. You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information. You can designate an authorized agent to make a request under the CCPA on your behalf.

Colorado

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below.

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Connecticut

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below.

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Utah

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below.

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data

Virginia

Under the Virginia Consumer Data Protection Act (VCDPA), you have the rights listed below.

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Other Regions Privacy Rights

You may have additional rights based on the country you reside in.

Updates to Notice

Yes, we will update this notice as necessary to stay compliant with relevant laws.

Contact Information

If you have questions or comments about this notice, you may contact us by email at: support@aihoo.ai.

Review, Update, Delete Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: aihoo.ai.